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Levers and obstacles to infra-annual termination in complementary health insurance Madelin law of TNS

110 Pages

French

PDF

Release :

2021-04-01

Impact of new regulatory provisions on the desire of TNS to flee for their complementary health insurance Madelin law and levers to retain or recruit them.

AUTHOR

Bertrand MINOT

Studies project manager

  • Understand the level of knowledge of sub-annual termination

  • Identify whether an awareness-raising effort is still necessary in the process of winning new customers

  • Identify the levers encouraging TNS to change operator in complementary health insurance.

  • Conversely, identify the obstacles dissuading TNS from changing insurers to complementary health insurance. Prioritize the levers on the one hand and the brakes on the other hand according to the TNS profiles.

Objectives of the study

Companies analyzed

Study methodologies

Comportements et attentes
des assurés
vis-à-vis de leurs espaces clients

Comportement et attentes des français en matière de prévention habitation

Benchmark des espaces de gestion en épargne salariale et retraite collective

Benchmark des pratiques de vente d’assurances prévoyance individuelles en agence

Aucune société analysée

24 one-hour individual telephone interviews

24 interviews carried out in February 2021 with TNS holders of complementary health insurance under the Madelin law, open to change without this being due to disappointment.

2 target segments surveyed

12 Artisan-Traders (6 Artisans and 6 Retail Traders) with an annual income between 45,000 and 80,000 euros.
12 Liberal professions (excluding medical fields) with an annual income between 70,000 and 120,000 euros.

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