information on glass breakage on car warranties
information on broken glass on car warranties
a benchmark on selfcare pages
Comportements et attentes des assurés vis-à-vis de leurs espaces clients
L'étude analyse les usages et attentes des assurés concernant les espaces clients digitaux, notamment la fréquence d’utilisation, les fonctionnalités préférées, la déclaration de sinistre en ligne, les modes de contact privilégiés (chatbots, messagerie) et les freins ou leviers à la souscription en ligne.
Summary
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L'étude analyse les usages et attentes des assurés concernant les espaces clients digitaux, notamment la fréquence d’utilisation, les fonctionnalités préférées, la déclaration de sinistre en ligne, les modes de contact privilégiés (chatbots, messagerie) et les freins ou leviers à la souscription en ligne.
The target of insurance professionals
Organization and management of sales networks
The place of the agency and the connection with the contact center and the internet platform
Commercial dynamics
Practices for attracting professionals
Practices to retain professionals
The main market trends and upcoming developments
What are the practices of sales networks to win over and retain professionals?
our experts
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our methodologies
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examples of studies
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Analyse du rapport
qualité-prix -
Analyse de la demande
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Analyse des services digitaux
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Analyse de la démarche commerciale
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A unique offer in France
A unique expert study service in France
across all areas of Insurance.
Our experts are also available to help you create a study from scratch that meets your most specific needs.
Find a study by category
health
Individuelle & Collective
Property and liability insurance
Automobile, Two wheels, Housing, Affinities
foresight
Individual & Collective
saving
Life insurance, Bank savings, Company savings
targeted studies
Seniors, Young people, Family & Moments of life
Digital
Customer journey & Customer areas
Professionals and Businesses
Assurance & Epargne
transversal themes
Conquest, Loyalty, Sustainable insurance
