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Funeral insurance: analysis of communication and obstacles and levers to subscription

367 Pages

French

PDF

Release :

2022-07-12

How to communicate to raise awareness among potential subscribers and convince them to purchase funeral insurance?

AUTHOR

Bertrand MINOT

Studies project manager

  • Analyze the communication of 10 operators on funeral insurance via their sites and direct marketing.

  • Understanding potential subscriber targets

- sensitivity to funeral coverage

- identification of obstacles to subscription

- reactions to operator communications

- identify the possible levers to get people to join funeral insurance

Objectives of the study

Companies analyzed

Study methodologies

Comportements et attentes
des assurés
vis-à-vis de leurs espaces clients

Comportement et attentes des français en matière de prévention habitation

Benchmark des espaces de gestion en épargne salariale et retraite collective

Benchmark des pratiques de vente d’assurances prévoyance individuelles en agence

Banks:

the Postal Bank, LCL


Joint groups:

APICIL, IRCEM


Mutuals 45:

Harmony, La Mutuelle Générale

Funeral directors:

PFG, the Funeral Home


Insurance companies:

Allianz, GMF

Semiopragmatic analysis

Site communications and direct marketing documents from 10 operators on funeral insurance

Reactive motivation groups with 40 potential subscribers

Anyone who does not have funeral insurance
but non-hostile, and decision-makers in the choice of contract including: 20 aged 55-64 and 20 aged 65-74, half living alone and having had no children, the other half living as a couple and having had children.

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